Privacy Policy

Rillion’s privacy policy was updated on June 7th, 2024.

In this statement we offer information about how we collect, store and process personal data received through our website – and what purposes we have for the processing and storing of personal data.

Data controller

Data controller of personal data that you submit on our website is Rillion AB (“Rillion”), Swedish company registry number 556341-9182, headquartered at Sveavägen 13, 111 57 Stockholm, Sweden. If you have any questions about how we process your personal data, you can contact us by email

We comply with the General Data Protection Regulation (2016/679, “GDPR”) and other regulations in force related to storage and processing of personal data.

Purposes and legal bases of processing your personal data

Rillion processes your personal data for the purposes of maintaining its customer relationships, responding to customer contacts and support requests, administering newsletters, information and invitations, marketing its products and services, analyzing and developing its business and operations and ensuring the functionality, security and development of our website.

Consent

Rillion’s website uses cookies to analyze your behavior on the website. If you consent to the usage of cookies when browsing the website, we store website visitor behavior such as which links you click and when. We store website traffic information as provided by your web browser such as browser type, language and the address of the referring website and other traffic information such as IP address.
This processing is based on consent (Article 6(1)(a) of the GDPR). You can refuse cookies and withdraw your consent at any time via the cookie banner on our website.

Legitimate interest

Rillion processes your personal data based on legitimate interest (Article 6(1)(f) of the GDPR) when processing is necessary for Rillion’s legitimate interest to market its products and services, and to analyze and develop its business and operations. Rillion processes your information based on legitimate interest when you act as customer contact for our existing and potential customers, in answering a contact/support request, and administering newsletters, information and invitations to you or to receive requested information.

Further Rillion processes your personal data based on legitimate interest when you interact with Rillion’s website. Rillion processes your data if you are signing up for a webinar or a newsletter, interacting with chatbot, filling out a contact form, downloading educational content or other content from our web pages. The legitimate interest is to provide you with correct content, hold webinars and events, conduct marketing, administrate your requests and ensure the functionality, security and development of our website. Rillion can also combine this information with the possible customer relationship we might have with your company.

One of Rillion’s legitimate interests is the processing of personal data for direct marketing purposes, such as e-mail marketing. You will always have the possibility to opt out from these messages.Recruitment process
By sending us your application you acknowledge that your personal data will be processed according to Recruitment Privacy Policy

What personal data do we process and from where data is collected?

Rillion’s products and services, website content, and events and webinars are generally used for work-related purposes, and your behavior in connection to Rillion’s products, services, website, and events do not give us information about your personal life. No sensitive data is processed. Your personal data is processed from a business perspective in a way that does not conflict with your freedom and rights as an individual.
The type of personal data that Rillion processes about you may be:

• Your contact details, such as name, address, telephone number and email address
• Your job title, position including preferences and interests in a professional context and your company’s name
• Website traffic information as provided by your web browser such as browser type, language and the address of the referring website and other traffic information such as IP address
• Website visitor behavior such as which links you click and when
• Any other information that you provide to us when you are communicating with us

Rillion may collect personal data directly from you when you act as customer contact for our existing and potential customers, in answering a contact/support request, and administering newsletters, information and invitations to you according to your wishes to be contacted or to receive requested information.

On Rillion’s websites you can fill in forms to access downloadable content, interact with a chatbot, subscribe to our newsletters, sign up to our events and webinars, and fill in contact request forms.

Rillion may also collect information about you from other sources, including publicly available databases or third parties from whom we have purchased data, and combine it with information Rillion already has. This helps us to update and expand our records, identify new prospects for marketing, and provide information about our products and services that you may be interested in.

Regular disclosures of data

As a rule, Rillion does not disclose data to third parties. The data can be accessed by data processors providing services for Rillion. Rillion uses agreements to ensure that these service providers only process personal data in compliance with Rillion’s instructions and this Privacy Policy.

Below you find a list of the most important service providers that act as data processors on behalf of Rillion.

Cloudnet

Cloudnet Sweden AB, Rosengatan 8, 172 70 Sundbyberg, is our hosting provider for Rillion.com. Data submitted on the website will be stored on their servers.

Act-On

We use web beacon and scripts from Act-On Software Inc, https://act-on.com/. On behalf of Rillion AB (data controller) they collect information about how website visitors use and communicate with the website. We use the data to further improve the website and the information displayed. If you chose to submit personal data via a web form, your behavior on the website will be connected to your submitted personal data.

Leadoo

We use Leadoo’s user tracking to see how website visitors use the website. If you choose to interact and submit personal data via the chat function your behavior on the website will be connected to your submitted personal data.

Leadoo uses etag-tracking which technically differs from cookie-tracking but is covered by the same legal regulations as cookie tracking. Read more about Leadoo Marketing Technologies Ltd’s and their privacy policy on: https://leadoo.com/privacy-policy/

You can end the etag-tracking by clearing your browser cache.

NetSuite CRM

When you submit a web form, interacts with the chat, or send us an email, your contact details will be stored in our CRM.

Hubspot CRM

When you submit a web form, interacts with the chat, or send us an email, your contact details will be stored in our CRM.

Dreamdata

We use Dreamdata, a B2B revenue attribution platform provided by Dreamdata ApS, https://dreamdata.io/. On behalf of Rillion AB (data controller), Dreamdata collects information about how website visitors interact with our website and other digital properties. Read more about dreamdata and their privacy policy on: Privacy Policy | Dreamdata

Cookies

We and our partners use cookies in order to provide you with the best possible experience when browsing our website.

A cookie is a small text document that is stored on your computer, containing information used to enhance the website for you. Session cookies are in use while you are browsing the website and disappears when you close the browser. Permanent cookies remain on your computer and saves chosen settings such as choice of language – until next time you visit the website.

When entering the website you get a question via our cookie-banner, where you can accept all cookies. From this banner you can also click to select cookie types that you want to accept. This way you can avoid third party cookies, which are cookies from our partners that enable website analytics, personalized content on the website and digital personalized advertisements on other platforms.

If you want to avoid all cookies, also those that are necessary for optimal website performance (“strictly necessary cookies”), you can close use of cookies in the security settings of your web browser. Most web browsers also have a feature that alerts you every time a website tries to store a cookie on your computer. This feature needs to be activated by you. However, please note that without strictly necessary cookies enabled some parts the website may not function properly.

See list of different cookies in use on this website here

Third party cookies for web analytics

Google Analytics, Google Tag Manager, Google Optimize

We use web analytic tools from Google: Google Analytics, Google Tag Manager and Google Optimize provided by Google Ireland Limited, incorporated and operating under the laws of Ireland (Registration Number: 368047 / VAT Number: IE6388047V), Gordon House, Barrow Street, Dublin 4, Ireland (“Google”).
Based on your cookie consent, Google will analyze your usage of the website on behalf of Rillion. The information collected by Google when you use our website (for example the referring URL, which web pages you visited, your browser type, your language settings, your operating system, your screen resolution) will be transferred to one of Google’s servers, where they stored and analyzed. Results and reports are available to us in anonymized form. In this process, user data will not be linked to your full IP address. Read more about Google’s Privacy and Terms

Hotjar

We use the web analytics service Hotjar from Hotjar Limited, a company registered in Malta with company number C65490. Based on your cookie consent, Hotjar will analyze your use of our website on behalf of Rillion. Results and reports are available to us in anonymized form.

More information about Hotjar and their Privacy Statement: Compliance, Legal & Security -Hotjar Documentation

Third party cookies for advertising

We use third-party cookies and/or pixels from platforms for digital advertising. When you come to our website, you can always choose to turn off these third-party cookies via the cookie banner.

We use the following platforms for digital advertising: Google Ads, Meta and LinkedIn.

See terms of use and privacy statements of these platforms:
Google Ads Privacy Policy
LinkedIn Privacy Policy
Facebook Terms and Policies

Transfer of data outside the EU or the EEA

Rillion may transfer personal data outside the European Union or the European Economic Area in accordance with data protection legislation and the limits set therein, e.g., by using Standard Contractual Clauses approved by the European Commission and supplemented with additional safeguards as needed.

Data subject rights

As a data subject, you have certain rights as explained in more detail below. You can exercise these rights by sending an email

Right of access

You are entitled to, upon request, receive information if Rillion processes personal data about you, and to receive a copy of such data. The right of access can be refused on the grounds set out in law. Exercising the right of access is generally free of charge.

Right to request rectification, erasure or restriction of processing

You are entitled to, upon request, have erroneous information which relates to you rectified.

Under certain circumstances, you are entitled to have information which relates to you erased. For example, you can request us to delete personal data that we no longer need for the purpose it was collected for, or that we process based on your consent and you withdraw your consent.

Under certain circumstances, you are entitled to request that the processing of your personal data is restricted, e.g., while you are waiting for Rillion’s response to a request for the rectification or erasure of the data.

Right to object

You have the right to object to processing of your personal data which is based on our legitimate interest on grounds related to your particular situation. When presenting your request, you must specify the particular situation based on which you are objecting to the processing. Rillion can refuse to comply with the objection on the grounds set out in law.

You always have the right to object to direct marketing from Rillion. Where you object to processing for direct marketing purposes, the personal data shall no longer be processed for such purposes. Marketing is mainly carried out via email, and you can opt out of receiving further emails from us at any time.

Right to lodge a complaint with the supervisory authority

You have the right to lodge a complaint with the competent supervisory authority if you are of the opinion that we have not complied with the data protection regulations. In Finland, the competent supervisory authority is the Office of the Data Protection Ombudsman (tietosuoja.fi).

Security

Rillion AB uses technical and organizational security measures to protect your personal data from tampering, loss, destruction, or unauthorized access. To the extent possible, personal data that you provide to Rillion AB will be encrypted to prevent it from being misused by third parties. Our security procedures are continuously revised and based on the latest technological developments.

Questions related to our Privacy Policy

Rillion reserves the right to revise the privacy policy without prior notice. Therefore, we recommend you read this policy and review it regularly if you are a frequent visitor to our website.

Questions regarding our Privacy Policy and data subject rights, should be directed in English to this email address